DHS Launches Traveler Redress Inquiry Program
The Department of Homeland Security (DHS) has launched the DHS Traveler Redress Inquiry Program (DHS TRIP), to enable travelers to seek redress and resolve watch list misidentification issues. DHS TRIP provides a way for travelers to address situations where they have been incorrectly delayed, denied boarding, identified for additional screening, or have otherwise experienced difficulties when seeking to enter the U.S. The program also “facilitates redress information sharing” among the DHS’s agencies and creates internal performance measures to monitor progress.
DHS said that DHS TRIP enables travelers to outline their concerns in a single request via a secure Web site. The information received will be shared with appropriate DHS component agencies, such as the Transportation Security Administration and the Department of State.
Click here for more information on DHS TRIP or to use the system.