USCIS Announces Restructuring of Fraud Detection, Customer Service, Domestic Operations
U.S. Citizenship and Immigration Services announced on January 11, 2010, that it has realigned its organizational structure “to achieve greater efficiency and to more ably accomplish our mission.” The realignment reflects the prioritization of certain critical agency responsibilities, USCIS said. The three most significant changes are:
- The creation of a Fraud Detection and National Security Directorate.
- The creation of a new Customer Service Directorate.
- The division of the existing Domestic Operations Directorate into two separate directorates: Service Center Operations and Field Operations.